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Chapter 6: Appendix

APPENDIX W. Student Employment Grievance Procedure

PART I. Rights and Responsibilities

Miami University offers a variety of employment opportunities to students, and recognizes that student employment is both a valuable form of financial assistance and a practical learning experience. The duties and responsibilities of students employed in such positions vary greatly, and various criteria are of importance in each case. It is recognized that various pressures on student employees and employers can occasionally produce employment-related conflicts. Associated with this procedure for handling student employment grievances are rights and responsibilities of both the employee and the employer (where appropriate, the word employer refers to a department or job supervisor); those include but are not specifically limited to the following.

SECTION 06W.101 Rights of Student Employees

06W.101.A. Each student employee shall be guaranteed rights as afforded by the Constitution (such as freedom of speech, voting on campus issues, elections, in committees, etc.) and without retaliation by the employer.

06W.101.B. Each student employee shall have the right to use channels provided for the settlement of employment grievances.

06W.101.C. Student employees shall have privacy of records in information about their employment to the extent guaranteed by the Family Educational Rights Privacy Act, Affirmative Action guidelines, etc.

SECTION 06W.102 Responsibilities of Student Employees

06W.102.A. To work and meet the requirements of the job, to complete necessary application forms, to be interviewed by prospective employers, and to compete for employment opportunities.

06W.102.B. To fulfill all duties and responsibilities of their position and, in so doing, to seek guidance and help as needed from the employer.

06W.102.C. To work the hours and time assigned to them (including weekend work, which is a requirement of many jobs), to be consistently dependable, and to be prompt and reliable in attendance.

06W.102.D. To meet the requirements of their employer relative to those occasions when they must be absent from work (such as notifying the supervisor, finding acceptable substitutes, etc.).

06W.102.E. To fulfill any work agreements into which they enter with employers relative to length of employment. When students must terminate their job prior to fulfillment of their work agreements, they must give their employer at least two weeks advance written notice. Shorter notice is acceptable if mutually agreed upon by both the student and employer, or for such things as reasonable emergency and/or medical reasons.

06W.102.F. To treat their employers with respect, courtesy, and civility.

06W.102.G. To pursue the channels established and provided by Miami University for resolving student employment grievances before seeking redress outside of Miami University.

SECTION 06W.103 Rights of Employers of Students

06W.103.A. Employers shall be entitled to expect compliance by student employees with any procedures developed for student employment grievances.

06W.103.B. Employers have the right to enter into employment agreements with students and to expect fulfillment of such agreements by the student employees.

SECTION 06W.104 Responsibilities of Employers of Students

06W.104.A. To inform all student employees of employer policies, practices, expectations, procedures (including employment/evaluation procedures), length of employment, etc., related to their job.

06W.104.B. To inform the student employees of the specific duties and responsibilities of their job to be performed, and to provide training as appropriate for such performance.

06W.104.C. To inform hourly-wage student employees of the specific dates and times they will be expected to work during the course of any employment agreement, and to be as specific as possible about work dates, times, etc. for salaried student employees.

06W.104.D. To determine the wage rate applicable to each job, from the rates approved by the Miami University Board of Trustees, and to promulgate the basis for such determination.

06W.104.E. To follow fair, consistent, and duly promulgated steps or procedures for the actual hiring of students. Employers may also desire to keep records of dates that students have applied for work, when appropriate applications were filed by student job applicants, the basis for decisions to hire or not to hire any particular applicant, and any other things about which potential grievances may be filed.

06W.104.F. To evaluate the work of student employees on whatever basis the employer feels is necessary, and to share any such evaluation with the student employee in an individual, private, and confidential manner. Employers may find it useful to keep written records of the evaluations, discussions about performance, corrective/remedial action (including probation) taken, and other items pertinent to the student's employment and about which potential grievance action may occur.

06W.104.G. To treat their student employees with respect, courtesy, and civility.

06W.104.H. To keep the stated qualifications required for filling a position commensurate with the requirements of the job itself.

06W.104.I. To know and follow all University policies regarding conflict of interest as outlined on the Department of Human Resources website and any employment handbooks.

SECTION 06W.105 Definitions

06W.105.A. Student

For purposes of this procedure, a student is defined as an individual who is enrolled and/or who has been accepted for admission and intends to enroll at Miami University in the next available academic year term (at the latest) or any high school student hired by Miami University to fill employer needs only for those times when qualified Miami University students cannot be found.

06W.105.B. Grievance

105.B.1. A grievance is a circumstance or condition leading to a perceived injury, injustice, or wrong which gives grounds for complaint. An individual who feels an employment grievance exists is responsible for stating the grounds upon which the allegation is based, and the burden of proof rests upon the person registering the grievance. This student employment grievance procedure shall not be used by any student whose grievance concerns a matter to which any other more appropriate and pertinent administrative appeal procedure of Miami University is applicable.

105.B.2. Also, in conjunction with this student employment grievance procedure, a student may contact the Office of Equity and Equal Opportunity if he or she believes the complaint is based on his or her race, color, religion, sex, national origin, age, handicap, sexual orientation, or gender identity.

PART II. Steps in Grievance Procedure

The steps for handling student employment grievances shall be as follows.

SECTION 06W.201 Step 1

06W.201.A. The student shall first present the matter to the immediate supervisor, within five class days of the perceived grievance. This may initially be done orally or in writing. If done orally, the immediate supervisor must provide a private setting for such discussion; if, however, the grievance is not resolved orally, the student can then present it in writing to the immediate supervisor within four class days of that preceding discussion.

06W.201.B. The immediate supervisor must acknowledge any grievance submitted in written form, and that acknowledgment must be made in writing to the student within four class days of receiving the student's written grievance.

06W.201.C. If a student is dismissed from a position, and if the employer feels it necessary to fill that position immediately, that position may be filled on a temporary basis. ":Temporary" will be defined as ten class days or the period of time required to resolve any grievance procedure action initiated by the dismissed student (either orally or in writing), whichever is longer. At the end of that time, the position may be filled on a permanent/regular basis.

06W.201.D. It is hoped that all grievances will be resolved through the coordinated effort of student employees and their immediate supervisor in making an earnest and mutual attempt for cooperation and understanding.

SECTION 06W.202 Step 2

06W.202.A. If not satisfactorily resolved, the written grievance and the immediate supervisor's response from Step 1 may be forwarded by the grievant to the department or administrative office head of the employment area involved; this shall be done within five class days after receipt of the supervisor's written response in Step 1.

06W.202.B. That department or administrative office head shall select, from within his or her own office staff, someone to review the grievance and information passed on from Step 1. The person selected must rank higher than the immediate supervisor, but must be lower in rank or actually be the department or administrative office head.

06W.202.C. The administrative office or department head shall then make written notification of the selection to both the student and student's immediate supervisor (from Step 1) within five class days of receiving the grievance following Step 1.

06W.202.D. Both the student employee and the immediate supervisor shall be given the opportunity to discuss the grievance with the person selected, in an individual and private setting.

06W.202.E. That person selected shall review and consider the submitted materials, discussions, etc. and render a written decision, within six class days of such selection, to the student, the student's immediate supervisor, and the administrative office or department head.

SECTION 06W.203 Step 3

06W.203.A. If the grievance still exists the grievant shall submit it to the vice president of the division involved within five class days of the result rendered in Step 2.

06W.203.B. That vice president shall then appoint a hearing committee consisting of three faculty/staff and three student members to review the grievance and shall make every effort to insure that all the members selected will be impartial and fair.

06W.203.C. The student members of the committee shall be selected from a list of candidates to be requested by the appropriate vice president from the Student Body President holding office at the time in which this step of the grievance procedure is undertaken.

06W.203.D. The committee will select a chair from among its members. A quorum shall consist of all six members, each having one vote.

06W.203.E. The hearing committee shall then review the previous materials from Steps 1 and 2 and discuss the matter with the student and the student's immediate supervisor, each of whom shall be given the opportunity to present a maximum of five witnesses on their behalf. The hearing committee shall make a recommendation or offer possible alternatives to the vice president for resolving the grievance.

06W.203.F. The vice president will then confer with the President and render a final written decision.

06W.203.G. The time allowed for carrying out the process in Step 3 will be 20 class days following receipt of the grievance after Step 2 processes are concluded.

SECTION 06W.204 Important Points

06W.204.A. All steps of this grievance procedure shall be handled without the intervention of legal counsel or any other representative for either party to the grievance. In keeping with other University grievance procedures, the student and the person to whom the complaint is addressed shall have the right to counsel of his or her choice from the University faculty or staff.

06W.204.B. All records pertaining to any grievance will be maintained at the appropriate levels in Steps 1 and 2. The hearing committee records shall be maintained as prescribed by applicable University policy, with access to those records being through the appropriate vice president.

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