Miami University

Development and Testing of a Resident Satisfaction Survey for Ohio's Residential Care Facilities

J.K. Straker, J.A. Leek, K.B. McGrew, F.K. Ejaz, & B. Peters
2007

Full Report (PDF, 67 pages)
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This report describes the development and pretesting of a resident
satisfaction instrument for residents in Ohio's 540 residential care
facilities. Development activities included focus groups and cognitive
interviews with residents. The pretest included a written survey followed
by a retest interview for a subgroup of residents. Interviews with
administrators also examined the feasibility of implementing a statewide
satisfaction survey in residential care. A final instrument as well as
recommendations for statewide implementation are included.

To obtain information concerning the cost and to order printed copies of the full report, contact Scripps Gerontology Center at: 513/529-2914 or scripps@muohio.edu.

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