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General FAQs
- What is the Miami Emergency Text Messaging System?
- Miami Emergency Text Messaging System is an emergency notification system that allows Miami University to quickly
communicate safety-related emergency information via text message or email.
- What is e2Campus?
- The Miami Emergency Text Messaging System is powered by the e2Campus notification system. e2Campus is a web-based system which
allows designated university officials to send time-sensitive communications to subscribers via text message or email.
It also allows subscribers to manage their own accounts, deactivate service, update phone numbers and email addresses.
- Will I receive unsolicited messages ("SPAM") on my mobile phone or email account?
- No. The Miami Emergency Text Messaging System and e2Campus have a "Zero Spam Policy." You
will only receive messages that you signed up to receive.
- Will this cost me anything?
- Maybe. Depending upon your wireless service provider and your wireless plan, you may be charged a fee
for receiving SMS text messages. If you have an unlimited text messaging plan, there wouldn't be any additional
charge.
Miami Emergency Text Messaging System Account FAQs
- Why do I have a separate login for my Miami Emergency Text Messaging System account?
- By creating a separate account on the e2Campus system, Miami University does not have to share a list of UniqueIDs and passwords with anyone
else. You should NOT use your MUnet password as your password to this system, as the password is sent off-campus.
- Can I change my account preferences?
- Yes. By logging in to your account, you can change the way that you receive messages (text message, email or both),
the phone numbers and email addresses that messages are delivered to and which campuses you want to receive alerts for.
- How do I opt-out from receiving Miami Emergency Text Messaging System messages?
- To opt-out, log in to your account and select the services you wish to change. You can elect to receive text messages,
email or both. You can also select to stop receiving notifications by changing your status to "Inactive."
- Can I receive Miami Emergency Text Messaging System notifications somewhere else besides a cell phone or email?
- e2Campus also offers an RSS feed for Miami Emergency Text Messaging System notifications which you can add to your news/RSS reader.
- What should I do if I forget my account name or password?
- If you forget your password, you can use the “Forgot your password?’ link on the e2campus login page to have a new password sent to your
cell phone. If you no longer have the cell phone number recorded in e2campus or if you forget your account name, please contact the IT Services
Support Desk for assistance.
Enrolling in the Miami Emergency Text Messaging System
- How do I sign up for the Miami Emergency Text Messaging System?
- Students, faculty and staff can sign up through the Miami Emergency Text Messaging System website hosted on the Miami University Police webserver. Log
in to the site with your Miami University UniqueID and password and follow the setup process. Once you are finished, the system will
send you a message to ensure you correctly entered your information.
- Does the service work on multiple cell phone networks?
- Yes. You can see a list of wireless carriers that are supported here.
- Do I need to install software on my phone?
- No. The service uses industry standard SMS text messaging to send messages to your phone. Your mobile phone plan will
need to accept text messages to work properly.
- Who do I call for support or assistance?
- The IT Services Support Desk IT is available via phone: 513-529-7900 or email: supportdesk@muohio.edu.
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