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 Update
on Worm Problems
This academic year has introduced
new challenges for network operators and Windows computer
owners. The problems created by the Blaster and related
worms have kept Miami’s IT Services, and IT departments
across the country, very busy. Here at Miami, much time
and effort was exerted to ensure that the services provided
on the network remained available. Hundreds, if not
thousands, of machines were infected with one of these
worms and yet network services were maintained throughout
campus.
more...
Appletalk and IPX Protocols being
Phased Out on Miami's Network
In order to increase the efficiency of Miami’s
network (MUnet), improve security and to provide better
support, IT Services is beginning the process of reducing
the protocols carried on MUnet at the end of this semester
(December 2003).
more...
Protect Your Wireless
Connection: Use Virtual Private Network (VPN)
The convenience of wireless computing needs to be
balanced against the security risks that wireless technology
introduces. An ever-increasing number of people are
using wireless to connect to Miami’s network (MUnet)
and to share Internet connections at home. While wireless
technology is very convenient, the nature of radio waves
is that they are transmitted in many directions. This
allows individuals, ranging from the curious to the
nefarious, to easily listen in on wireless network activity.
more...
Video
Production Department Brings Campus into Focus
 IT
Services video producer Craig Rouse really gets around.
You might find him anywhere on Miami’s three campuses
creating original video productions for everything from
individual classroom support to features airing on ESPN
and FOX Sports during televised Miami football games.
Craig prides himself on delivering more than his clients
expect, often taking an idea that a faculty member brings
him and creating a video product that wins awards.
more...
Top Picks from the 
Want to know what
the hot technology questions/topics on campus are? Knowledge
Base traffic provides a great clue. Following are the
most frequently viewed Knowledge Base cases in the past
two months as well as a sampling of new cases that have
been added recently.
more...
Did You Know. . .
Technology tidbits for Miami faculty, staff and students
more...
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Influence
of Blaster Worm Activity on Miami Services
From mid-August through October, Miami’s network
performance suffered from the tremendous volume of traffic
generated by Blaster, despite dramatic containment efforts
undertaken by IT Services staff. The most visible effect
was that response time lengthened for many applications,
including , Kronos, MInE, Student Health Services, Career
Services and logins for myMiami, BannerWeb and Blackboard.
Paradoxically, other applications continued to perform
normally. The diagnosis of the problem was complex;
the short story is that a configuration setting needed
to be adjusted, due to the increase in traffic –
and diagnosing configuration issues becomes much more
difficult when a network is under attack.
more...
Oracle (Banner) Password to be Changed
Every 90 Days
 The
SCT Banner system contains information about all students,
faculty and staff. This information is considered highly
confidential. The SCT Banner system and many other applications
are secured by an Oracle password.
more...
Sign-in for Wireless Access to MUnet
(WAM) Soon to be Required in Academic & Administrative
Buildings
 WAM
is a system that helps secure Miami’s network
(MUnet) by requiring a sign-on with a valid Miami Unique
ID and MUnet password in order to obtain wireless network
service.
WAM has been in place in the IT Services areas of Hoyt
Hall and Gaskill Hall since the beginning of the 2003-2004
academic year.. In mid-October, it was rolled out to
King Library and will be deployed with all new wireless
networks. Existing wireless networks in academic and
administrative buildings will be converted to WAM in
January, 2004.
more...
IT Services Gaskill
Hosts Successful Open House
On Thursday, October 30, the IT Services units housed
in Gaskill Hall hosted an open house to promote our
services. Invitations were sent to clerical and administrative
staff, as well as to graduate assistants. These individuals
were invited so that they could become ambassadors for
IT Services in their home departments, sharing news
of the services available.
more...
Research
Examples of new Gartner research articles are available
from Miami's web site to all Miami students, faculty,
and staff, and are listed below. You will be prompted
to login using your UniqueID and MUnet password.
Gartner research will be of particular interest to
any student, faculty, or staff member learning, teaching
or using technology. Areas of focus for Gartner research
include E-Learning, Business Management of IT, Security
and Privacy, Higher Education, and Emerging Trends and
Technology. The web site is updated every Friday with
new research articles.
more...
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