 Before
You Leave for the Summer, Tips on Passwords and E-mail
Before leaving for the summer, it is important to perform
some basic account maintenance. The number one problem
that is fielded by the IT Services Support Desk during
the summer is that of forgotten passwords. Resolving
password problems is much more difficult when you are
away from Miami. A little planning can make a big difference.
First and foremost, make sure that you know your MUnet
password. If you do not use Miami’s services on
a regular basis, your password is easy to forget. To
check your MUnet password, we suggest that you visit
myMiami (http://mymiami.muohio.edu)
and log in using your UniqueID and MUnet password. If
you receive a login error, it will be important to visit
the IT Services Support Desk (or a regional campus computer
assistance location) before leaving campus to have your
password reset. Please see the Knowledge Base case on
"Resetting
Forgotten Passwords" for more information on
locations and procedures.
Important! — Create a Secret Question
and Answer Pair
To assist with resolving password problems, you can
create a Secret Question and Answer pair using the MUnet
Password Utilities web page (access to the password
utilities web page is available from myMiami by clicking on the "Need help?" link in the
Login section). In the event that you forget your password,
you can select a new one online by answering a few questions
about yourself, including your Secret Question. We strongly
recommend that you create
a Secret Question/Answer pair now if you have not
already done so.
E-mail
Miami is moving to a new e-mail/calendaring system this summer! If you use a desktop e-mail client for your e-mail (like Outlook Express, Outlook, Eudora, Mac OS X Mail, etc.), you'll need to make some changes on your desktop. If you use myMiami e-mail, you'll see a new look to it before you return next fall. For details, please see the "New E-mail/Calendaring System Coming Soon" article.
Please be aware that unread e-mail on Miami's e-mail
server is deleted after 30 days. There are several e-mail
options that can help you manage your Miami e-mail while
you are away from campus:
- You can check your Miami e-mail from any computer
with an Internet connection using myMiami.
Do so at least once every 30 days.
- If you use a desktop e-mail client, you can send and receive e-mail from off-campus just as you would from on-campus by using VPN or by configuring your e-mail for authenticated SMTP.
More tips on using your Miami accounts while away from
Miami can be found in the Knowledge Base case titled
"Using
your Miami accounts while away from campus".
Enjoy your summer!
Questions may be directed to the IT Services Support
Desk at supportdesk@muohio.edu or (513) 529-7900.
Answers online in the Knowledge Base: http://kb.muohio.edu
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