 Before
You Leave for the Summer, Tips on Passwords and E-mail
Before leaving for the summer, it is important to perform
some basic account maintenance. The number one problem
that is fielded by the IT Services Support Desk during
the summer is that of forgotten passwords. Resolving
password problems is much more difficult when you are
away from Miami. A little planning can make a big difference.
First and foremost, make sure that you know your MUnet
password. If you do not use Miami’s services on
a regular basis, your password is easy to forget. To
check your MUnet password, we suggest that you visit
myMiami (http://mymiami.muohio.edu)
and log in using your UniqueID and MUnet password. If
you receive a login error, it will be important to visit
the IT Services Support Desk (or a regional campus computer
assistance location) before leaving campus to have your
password reset. Please see the Knowledge Base case on
"Resetting
Forgotten Passwords" for more information on
locations and procedures.
Important! — Create a Secret Question
and Answer Pair
To assist with resolving password problems, you can
create a Secret Question and Answer pair using the MUnet
Password Utilities web page (access to the password
utilities web page is available from myMiami by clicking on the "Need help?" link in the
Login section). In the event that you forget your password,
you can select a new one online by answering a few questions
about yourself, including your Secret Question. We strongly
recommend that you create
a Secret Question/Answer pair now if you have not
already done so.
E-mail
Please be aware that unread e-mail on Miami's e-mail
server is deleted after 30 days. There are several e-mail
options that can help you manage your Miami e-mail while
you are away from campus:
- You can check your Miami e-mail from any computer
with an Internet connection using myMiami.
Do so at least once every 30 days.
- You can forward your Miami e-mail to an e-mail
account you use more frequently by editing your directory
information (click on the "Electronic Directory"
link on the myMiami web page). Please see the Knowledge Base case “Forwarding
e-mail from a Miami account to another e-mail address”
for more information.
FYI on forwarding e-mail: SPAM filters
used by Internet services, such as Yahoo or Hotmail,
may score forwarded e-mail as spam. After setting up
e-mail forwarding, monitor your spam/junk folders for
valid mail incorrectly identified as spam.
More tips on using your Miami accounts while away from
Miami can be found in the Knowledge Base case titled
"Using
your Miami accounts while away from campus".
Enjoy your summer!
Questions may be directed to the IT Services Support
Desk at supportdesk@muohio.edu or (513) 529-7900.
Answers online in the Knowledge Base: http://kb.muohio.edu
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