Please check ALL that apply for each question.

1. In the Internet context, a browser is:

   	A master program that sorts through applications on a computer and selects the right one
   	A computer program that allows you to search and retrieve web pages from the Internet
   	A means of detecting a computer virus

   
   
2. A URL is:

   	An acronym for Uniform Resource Locator
   	The global address of documents and other resources on the World Wide Web
   	Usually in the format http://www. followed by the site name

   
   
3. Which of the following software products might you use to view web pages?

   	Microsoft Internet Explorer ("IE")
   	Outlook Express
   	Netscape ("Netscape Navigator" or "Netscape Communicator")
   	Adobe Acrobat Reader
   	Safari

   
   
4. Miami's URL is www.muohio.edu. What is the preferred method to access Miami's web site?

   	Open a web browser, type muohio.com in the address bar and press Enter
   	Open a web browser, click the "Search" icon, and then type www.muohio.edu
   	Open a web browser, type www.muohio.edu in the address bar and press Enter
   	Open your e-mail application, create a new e-mail message, and type www.muohio.edu in the To: field

   
   
5. You've gone to the Miami web site and clicked on the "About Miami" link on the home page. You now want to return to Miami's home page. What button do you click to do this?
   
6. Which of the following are examples of major Internet search services?

   	MSN Hotmail
   	Google
   	Yahoo
   	CNN
   	Lycos
   	Ask Jeeves

   
   
7. If you did not know the URL for Miami, you could use a search service to locate the Miami University web site. You would want to look for the words Miami University together as one phrase. Which of the following would you enter in the search box to do this?

   	Miami AND University
   	Miami University
   	"Miami University"

   
   
8. Using the search option within your browser, please locate the URL for the city of Oxford, Ohio, home of Miami University, web site. The URL is:

   	www.oxfordohio.com
   	www.cityofoxfordohio.net
   	www.oxfordohio.org
   	www.cityofoxford.org

   
   

1. Which of the following is an example of an e-mail address?

   	www.yahoo.com
   	doejobq@muohio.edu
   	Jon Q. Doe
   	doejobq

   
   
2. A word processing file can be attached to an e-mail message?

   	True
   	False

   
   
3. After receiving an e-mail you can:

   	Reply to the sender
   	Forward it to others
   	Edit it
   	Read it
   	Delete it
   	Save it

   
   
4. Common problems with electronic mail include:

   	Attachments can often contain viruses designed to alter system files
   	It is not a completely confidential form of communication
   	Messages can be shared and forwarded without the consent of the author

   
   
5. Please choose the correct definition for the "Reply to All" e-mail function:

   	Will send a reply message for the selected message to every entry in the address book
   	Generates a forward message from a current incoming message
   	Generates a reply message addressed only to the sender of the selected message
   	Generates a reply message addressed to all of the recipients of the selected message

   
   

1. What method would you use to begin a new Microsoft Word document?

   	Launch the Microsoft Word application and then open the File menu and click on "New"; or click on the "New Document" button on the Tool Bar
   	Open the Window menu and click on "New Window"; or click on the "New" button on the Tool Bar

   
   
2. Including a table in your Microsoft Word document can be done by either opening the Table menu and then clicking on "Insert"; or by clicking on the "Insert Table" button on the Tool Bar.

   	True
   	False

   
   
3. You can save a Microsoft Word document in which of the following formats:

   	Word Document
   	Web Page
   	Document Template
   	Rich Text Format
   	Text only

   
   
4. Microsoft Word offers pre-developed designs for different types of documents such as resumes and letters. What are these pre-developed designs called?

   	Web pages
   	Layout wizards
   	Document templates
   	Tables

   
   
5. Landscape is the default page orientation for a Microsoft Word document.

   	True
   	False

   
   
6. Which of the following formatting options are available in Microsoft Word?

   	Change font style
   	Change font size
   	Change font type
   	Change text alignment

   
   
7. Which of these icons would you use to delete text from a page and store it on the clipboard?
   

1. When you are instructed to "point and click," it means you:

   	Use the mouse to move the pointer around the screen and then click the mouse button once or twice to select the object
   	Use the mouse to move the pointer around the screen and then press the spacebar to select the object
   	Double-click the mouse

   
   
2. "Desktop" is a computer term that refers to:

   	The initial screen showing icons for folders, files, and applications
   	The part of your work area where the computer monitor sits
   	Something that can and should be ignored by most users
   	The list of all the contents on a particular computer

   
   
3. The "Control Panel" is:

   	A system tool that allows a user to set certain settings
   	A computer network that spans a relatively small area
   	Another term for a display screen
   	A disk on which data can be stored

   
   
4. To move or copy files to a floppy disk, hard disk, or zip disk:

   	Browse to locate the file, copy the file, paste the file
   	Drag and drop the file to the appropriate icon

   
   
5. Select one of the following to determine the proper procedure for shutting down your computer. Choose either the PC or Macintosh question depending on which computer you use most often.
   
   

   On a PC

   	Go to the Start menu and click "Shut Down"
   	Whenever you're ready to quit, simply push the lighted button on your processor
   	It's best never to turn off your computer

   
   

   On a Macintosh

   	Close all programs. Open the Apple menu and click "Shut Down"
   	Whenever you're ready to quit, simply push the lighted button on your processor
   	It's best never to turn off your computer

   
   

6. Choose the proper method below for conducting a search for files or folders. Choose either the PC or Macintosh question depending on which computer you use most often.
   
   

   On a PC

   	Click the "Control" key and the letter "R" simultaneously
   	Click "Start", then click "Search", and then choose the appropriate subsearch
   	Searches are highly specialized procedures and can only be done on certain applications

   
   

   On a Macintosh

   	Click the "Command" (Apple key) and the letter "F" simultaneously
   	Click the File menu, then click "Search", and then choose the appropriate subsearch
   	Searches are highly specialized procedures and can only be done on certain applications

   
   

7. Creating a subdirectory requires you to:

   	Create a new folder for specific items
   	Place a file on your Desktop
   	Save all items on your Hard Drive