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Support Services and Campus Partnerships exists to provide high quality, efficient, timely support services for the effective use of technology by all Miami University students, faculty, staff, and the extended university community.

Support Services and Campus Partnerships is organized into six units:

Support Desk
The Support Desk is the central point of contact for technology questions at Miami University. The Support Desk can answer questions on a wide variety of University technology topics and is staffed 7 days a week during the academic year. The Support Desk is located on the Oxford campus at 324 Gaskill Hall.

Support for Administrative Systems
The Support for Administrative Systems unit provides assistance to clients in their use of Miami's administrative systems (e.g. Banner; BannerWeb; Kronos; MInE; WebFOCUS; etc.). The unit also provides support and fulfillment for a number of IT enabling services (e.g. accounts; listserv; DNS/DHCP; production job control; etc.).

Advanced Desktop Support
Advanced Desktop Support works with departmental IT support staff on the effective use of technology at Miami. The unit provides in-depth assistance on desktop operating systems; applications; desktop/network services.
Campus Partnerships
Campus Partnerships contracts with Miami departments to provide resources for desktop support, research, application development, and other IT-related purposes, as needed by the department. The unit operates on a cost-recovery basis; support is administered via Service Level Agreements.
Remediation and Repair Center
The Remediation and Repair Center provides onsite and carry-in service for hardware problems, networking connectivity, and virus removal.
Learning & Information Services
Learning and Information Services (LIS) provides training, documentation and communication services on University technology topics.
IT support and assistance is available via phone: 513-529-7900 or email: supportdesk@muohio.edu.