Frequently Asked Questions
- Fees
- Holds
- Invoicing
- When and where will my eBill (invoice) be emailed?
- I haven't received my eBill (invoice), what do I do?
- There are charges on my eBill (invoice) that may be incorrect. What do I do?
- What should I do if I need to dispute a charge?
- Why is my refund showing as a charge?
- My eBill (invoice) says Authorized Aid. What does this mean?
- My eBill (invoice) shows a Previous Billed Balance. Why?
- Can my eBill be viewed by someone else?
- Why were my classes canceled? I paid the eBill (invoice) and there isn't a new eBill to view.
- Miscellaneous
- Payment Information
Is there an explanation of all the Fees I am being charged? (Ex: Instructional, General, Miami Metro, or Student Technology Fee)
Instructional Fee - Associated to the instruction of the class
General Fee - Other University services offered to the student:
| Student Health Service Center | Recreational Sports Center |
| Millett Assembly Hall | Goggin Ice Arena |
| Student Organizations | Scholastic Club Sports |
| Shriver Center | Lectures & Artists |
| Music Organizations | Other Student Activities |
Miami Metro - Fee for having access to the Miami University bus transportation system. Provides transportation around campus, uptown, and to off-campus student housing areas.
Out of State - Miami University receives subsidy from the State of Ohio for students who are Ohio residents. Non-Ohio residents are required to pay the Out of State fee.
Student Technology Fee - The Student Technology Fee supports a data network infrastructure that brings high-speed, flexible, Internet communications to local student residences. The fee is billed to all students to help build high-speed off-campus data connections that will support Miami's teaching. It is not a fee-for-service, but a fee supporting a fundamental piece of the University's infrastructure. The program and its associated fees were reviewed with the Associated Student Government, which made suggestions for change that were adopted before the program began.
How are my fees determined?
Fees are calculated based on:
- the number of credit hours for which you are enrolled
- the campus to which you are admitted
- the level of enrollment (undergraduate vs graduate)
- whether you live on campus or off campus
- the term for which you were admitted
What is a Financial Hold?
Students who have a financial obligation that is more than sixty days past due or all graduating students who have financial obligation (even if it is not sixty days past due) will have a financial hold placed on their records. University services and records are withheld when a financial hold appears on an account. Students may be unable to register, receive a transcript or their diploma if they have a financial hold. Once a hold is placed on a student's record, all delinquent as well as current outstanding obligations must be paid in full before the hold is removed. Questions concerning financial holds should be directed to Michael Dale, Manager of University Collections, (513) 529.8706.
What is a Loan Hold?
Former students who have failed to honor the terms and conditions of either a Federal Perkins loan or a University long-term loan will have a loan hold placed on their records. University services and records are withheld when a loan hold appears on an account. These individuals will be unable to register, to receive transcripts or their diploma if they have a loan hold. Once a hold is placed on a student's record all terms and conditions must be fulfilled before the hold is removed. Questions concerning loan holds should be directed to Henry Saas, Associate Bursar, (513) 529.8775.
If I have a Financial Hold, will I get my grades?
Yes. A financial hold may cause students to be unable to register, receive transcripts or their diploma.
If I have a Financial or Loan Hold, will I get my diploma?
No. Diplomas for graduating students are mailed by the Office of the Registrar. If a financial or loan hold has been placed on a student's records, the diploma will not be mailed. A notice advising the student of the hold will be mailed instead. Once a hold is placed on a student's record, all delinquent as well as current outstanding obligations must be paid in full before the hold is removed. Once the hold(s) have been satisfied please contact the Commencement Office (513) 529.8724 for forwarding instructions of your diploma.
When and where will my eBill (invoice) be emailed?
When a new eBill is available, a notification is sent to the student's Miami email address and, if applicable, to the Authorized Viewer's email address. (Read about Authorized Viewers below under Can my eBill be viewed by someone else?)
To view our Billing Schedule click here.
I need to view my eBill (invoice), what do I do?
Visit myMiami, go to the Bursar eBill link under my favorites, go to View my eBill. Under Your Bills (on the right hand side of the page) click "view" next to the invoice you want to view. Authorized Viewers should go to http://www.units.muohio.edu/bur/ebill, go down to "To View Your eBill", choose "click here" next to Authorized Viewers, then follow the directions above.
There are charges on my eBill (invoice) that may be incorrect. What do I do?
It is possible that the transaction date on the invoice may not coincide with the actual day the charge was incurred. For more information please contact the office/department that is responsible for creating the charge. For additional assistance, you can read about Disputing a Charge (below), E-mail us at Bursar@muohio.edu, call Student Account Services at (513) 529.8744, or visit Student Account Services in room 103 of the Campus Avenue Building on the Oxford campus.
What should I do if I need to dispute a charge?
You should contact the office that originated the charge. Here is the contact information for some of the more common departments.
Housing & Meal Charges:
Housing and Meal Plan Office: housingandmeals@muohio.edu or (513) 529.5000
Health Insurance:
The Maksin Group: info@maksin.com or (877) 775.5430
Library Fines:
Library Circulation Desk: (513) 529.2433
Parking Fines:
Parking Services: parking@muohio.edu or (513) 529.8535
Sorority Recruitment Charges:
Panhellenic Office: panhellenic@muohio.edu or (513) 529.7117
Telephones Charges:
On-Campus students (513) 529.3511; Off-Campus students (513) 529.8774
Other charges:
bursar@muohio.edu or call Student Accounts (513) 529.8744
Why is my refund showing as a charge?
Our computer system refunds credit balances only. In order to remove the credit balance from your account and return your money, the refund amount must be added to the charges to create a zero balance on your account. The refund check is sent to the student's local university address.
My eBill (invoice) says Authorized Aid. What does this mean?
Authorized Aid is the amount anticipated financial aid, any other types of grants, scholarships, etc. that are confirmed at the time the eBills are generated. Any financial aid in excess of tuition and fees and housing (if applicable) will be refunded to the student shortly after the start of classes, providing all financial aid requirements have been met.
My eBill (invoice) shows a Previous Billed Balance. Why?
The Previous Billed Balance is the balance of your account on the date the previous eBill was generated. Refer to your previous eBill to see an itemization of charges and payments.
Can my eBill be viewed by someone else?
Yes. The student can set up an Authorized Viewer who will be able to view your eBill and receive an email when a new eBill is available for viewing. Please note it is the student's responsibility to update an Authorized Viewer's login and password.
Why were my classes canceled? I paid the eBill (invoice) and there isn't a new eBill to view.
There could be a couple of reasons:
- Your eBill was for part-time fees and your student added classes to full-time status, thereby incurring additional tuition and fees. Due to the high volume of students dropping and adding classes, it is not feasible to bill again before the cancellation date. Go to the Click Here for Important Information link that is on the eBill page and you will find quoted fees for full-time status to ensure full-time fees can be paid before the due date.
- If you were anticipating Financial Aid it may not have disbursed to your account. Please contact the Office of Student Financial Assistance on your campus.
Oxford: financialaid@muohio.edu or (513) 529.8734, or 121 Campus Avenue Building
Hamilton: muhfinaid@listserv.muohio.edu or (513) 785.3123 or 217 Mosler Hall
Middletown: (513) 727.3299 or 114A Johnston Hall
What
is considered Full-Time Status?
Undergraduate
- 12 or more credit hours
Graduate - 12 or more credit hours
Graduate Assistants - 10 or more credit hours
I have been awarded a scholarship, what do I do with the check?
Endorse it, if necessary and forward the check to Office of the Bursar:
Miami University
Office of the Bursar
301 S Campus Avenue, Room 107
Oxford, Ohio 45056-3439
How do I change my address?
In-Person: at the Registrar's Office - Campus Avenue Building room 102
On the web: BannerWeb
Or any other Miami University office you may be in contact with should be able to assistant with an address change.
I'm interested in student health insurance, what do you offer?
Please visit Student Health Insurance section of our web site. For additional information visit the insurance company's website at www.maksin.com or call them at 1.800.547.9646.
Are
there payment plans for tuition and fees?
Yes, Miami University is
pleased to offer a Monthly Payment Plan that allows you to budget education
expenses over a period of months. Please visit Payment
Plans to learn more.
How
and where do I pay tuition and fees?
You can make your payments online by eCheck (electronic check), Mastercard, Discover, Diner's Club,and American Express.There will be a convenience fee for credit card transactions. Miami University accepts cash, checks, and money orders at the Payment Center or Business Office at any one of our three campuses. All checks and money orders must be made in US dollars drawn on
a United States bank.
You must pay your
Semester eBill (invoice) by the due date to avoid
a late fee, and possible class cancellation.
If you are paying by mail, the eBill stub has a pre-printed
address that directs the post office to deliver the envelope to the Miami University
Payment Processing Center. However, Express Mail (such as Fed-Ex, etc) should
be sent to:
Miami University
Office of the Bursar
301 S Campus Avenue, Room 107
Oxford, Ohio 45056-3439
Include the bottom portion of your eBill (invoice) with your check and money order. On the check or money order include student's Full Name and +ID number. For more details see Tuition and Fees.
Through a partnership with Tuition Management Systems (TMS), Miami University offers a Monthly Payment Plan that allows you to budget education expenses over a period of months. For more details, see Payment Plans.
Do
you accept credit cards as payment for tuition and fees?
Yes. A secure web-based application is available for eCheck
(electronic check), Mastercard, Discover, Diner's Club, and American Express to pay your account.
There will be convenience fees for credit card transactions. Visit our Pay Online page to find out more.
This document was last modified on June 2, 2008 .